SysLabs Home Online Documentation

Microsoft Word

Printing May Cause an Application Crash:
For some users, Microsoft Word may quit unexpectedly when they attempt to print by choosing Print from the File menu. Logging out and back in, restarting Word, and/or moving to another computer may not fix the problem.

This problem is caused by an issue with font caching. To solve the problem, log out and log back into the SAME computer. The problem should resolve by itself on the second login.

If the problem continues, please see a consultant for assistance.

Autosave is not Enabled:
Microsoft's automatic saving feature does not work properly in the lab environment due to incompatibilities with our floating user accounts. Please save your work regularly to avoid data loss.


If you experience a software issue that is not reflected on this page, please report it to the consultant at the helpdesk.

Page last updated: February 29, 2008
Webmaster: virginia @ uky.edu